CITYCAB · PRIVATE CHAUFFEUR
Questions before travelling with CityCab
Useful information for a booking from Albi, a transfer to Toulouse or a journey across the Tarn.
How do I prepare my booking?
Share the pick-up point, destination, date, time, passengers and luggage by phone or WhatsApp. CityCab checks availability and terms before confirming; your first message is not a confirmed booking.
How many passengers and bags can travel?
The Mercedes EQV is offered for up to six passengers. Specify the number and size of your bags, including any bulky items. Luggage arrangements need to be checked separately from the number of seats.
Can I request a child seat?
Yes. Mention it when planning your journey and specify the type of seat required, with the information needed to choose a suitable one. Availability of the appropriate seat must be confirmed for your trip.
Can I travel with my pet?
Mention your pet while planning the journey. Describe its size and how it will travel; CityCab will tell you whether the journey is possible and any conditions or charges before you agree.
What if my flight or train is delayed?
Provide the flight or train number and a phone number you can use on the day. Contact CityCab if your plans change. Waiting conditions and pick-up adjustments depend on the terms agreed for your booking.
How do I check the price and payment options?
Describe your journey by phone or WhatsApp. CityCab will communicate the proposed fare, terms and payment methods before confirmation. This version of the site does not display a fare or accept online payment.
How can I change or cancel a booking?
Contact CityCab with your booking reference and the change requested. Check the terms supplied with your booking for deadlines, any charges and refund arrangements. Free cancellation should not be assumed.